FAQS

Platform Height
Working Height

The platform height of a tower is the height of the top working platform where your feet will be standing. This is always to be at a height with an appropriate guardrail around and not on the top rung of your tower. 

The Working height of a tower is the average height of which someone can reach and work out from there working platform level. As a guide the working height is 2m higher than the platform height. For instance if your tower has a platform height of 4.2m your working height will be 6.2m.


Overseas Shipping

For any orders outside of the UK please contact MK Tower Services before purchase and we will be able to arrange transport for you. We will also be able to complete your order over the phone and email.  


Instruction Guides

All our products are delivered with instruction guides. However if you ever need a new copy you can download them directly from out site on the product guides page. To get a replacement product guide simply click here. 


Order Tracking

If you would like an update on your order please feel free to call or email us to find out the current status of your shipment. You can find out more about shipping and lead time of our shipping and returns page by clicking here.